Intuit Projects

A collection of design work completed during my time at Intuit, focusing on improving TurboTax workflows, exploring agentic AI experiences, and supporting customers and tax experts with clearer, more intuitive digital solutions.

Fintech
AI
Product Design
Conversational Design
Intuit GED

AI-Powered Sign-In Experience

Prototyped a conversational AI assistant to guide users through login and account recovery. Reduced friction in high-pain journeys like forgotten passwords and ARR, laying the foundation for $17M in potential support savings.
View project
Fintech
AI
Product Design
Conversational Design
Intuit

SE Income Qualification Agent

Designed the SE Income Qualification Agent MVP to simplify self-employment income reporting for first-time filers. Leveraged AI-driven conversational UX to assess Schedule C eligibility and reduce user confusion through a voice-first, expert-guided experience.
Coming Soon