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FAN WANG
I design products people rely on to make decisions.
B2B SaaS and enterprise platforms — where clarity, recovery, and trust matter.
- Clear structure — IA, content models, governance
- Predictable states — feedback, errors, recovery
- Designed trust — AI explainability, limits, confidence
AI systems earn trust by showing their reasoning — not by hiding it.
Currently pursuing the IAAP CPACC certification to deepen my expertise in inclusive and accessible design.
How I work
Clarity over cleverness
I design structure first—IA, system states, edge cases, and recovery—so complex products stay predictable.
Trust is designed
For AI-assisted UX, I make confidence, limits, and reasoning visible so people know what the system is doing.
Accessibility is baseline
I design to WCAG in regulated contexts so experiences are inclusive, durable, and usable—not just compliant.
How I got here
I started my career in finance, not design.
Working with clients, I kept seeing the same problem: people weren’t making bad decisions — they were navigating confusing systems. The rules were correct, but the experience was cognitively overwhelming.
That pushed me into product design. Today I build decision workflows and platforms that make the next step obvious, support recovery when things go wrong, and help teams ship with confidence.
Outside work: tennis, snowboarding, LEGO, and perfecting latte art.